Last Updated: December 1, 2024

Introduction

Accutrak (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website www.accutrak.biz, and when you communicate with us via SMS. By accessing or using our website or services, including SMS communications, you agree to this Privacy Policy.

Information We Collect

Personal Information: We may collect personal information that you provide to us, such as your name, email address, phone number, and any other information you choose to provide.

Automatically Collected Information: We collect information automatically when you visit our website, such as your IP address, browser type, operating system, referring URLs, and information about your use of our site.

SMS Communications: If you opt-in to receive SMS communications from us, we collect your phone number and any information provided through SMS messages.

How We Use Your Information

We may use the information collected for various purposes, including:

• To provide, maintain, and improve our website and services.
• To communicate with you, including responding to inquiries and providing customer support.
• To send you transactional or informational SMS messages, such as appointment reminders, status updates, or follow-up messages related to ongoing projects, if you have opted in.
• To send you marketing communications, if you have opted in to receive them.
• To comply with legal obligations and protect our rights.

SMS Opt-In and Opt-Out Terms

 SMS Terms & Conditions 

As part of the TCR registration process, mobile carriers require that you provide SMS Terms & Conditions for your messaging campaigns. For assistance, text “HELP” or contact us directly at (586)-840-6494, you can email us at office@accutrak.biz or visit our Privacy Policy and SMS Terms & Conditions https://www.accutrakservice.com/about-us/privacy-policy/.These Terms & Conditions should include the following information:

• SMS Terms and Conditions
  By subscribing to our services, you agree to the following terms and conditions regarding messaging and communications:

Messaging Frequency
By opting in, you consent to receive recurring messages from us. The frequency of these messages may vary depending on the service you’re subscribed to (e.g., weekly, monthly, or as events or promotions arise) and may vary from  2 to 20 messages.

Potential Fees
Standard messaging and data rates may apply depending on your mobile carrier and plan. You are responsible for any charges incurred from receiving messages.

Opt-In Method
To opt-in to our messaging service, you must provide explicit consent by clicking the opt-in button in our “contact us” form through our website.

Opt-Out Method
You can opt out of receiving further messages at any time by replying with “STOP”. After opting out, you will no longer receive further messages unless you opt back in. You may also contact us directly at office@accutrak.biz to request removal from our SMS list.

Message and data rates may apply. Messaging frequency may vary (e.g., weekly, monthly, or as events or promotions arise).

After opting out, you will no longer receive SMS messages unless you re-enroll.

Sharing Your Information

SMS Opt-In consent and the phone numbers we collect for the purpose of SMS will not be shared with third parties or affiliates in any circumstance.

We do not sell or rent your personal information to third parties. We may share your information with:

Service providers who assist us in providing our services and website.

Legal authorities if required by law or to protect our rights.

In the event of a business transfer, such as a merger or sale of assets.

Security of Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Choices

Opt-Out of Marketing Emails: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails or by contacting us directly.

SMS Opt-Out: You may opt out of receiving SMS messages at any time by replying “STOP” to any SMS you receive or by contacting us at office@accutrak.biz.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website with a new effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at office@accutrak.biz.